Contact information

Customer Support Hours: 
Mon – Fri | 9:00 AM – 5:00 PM (EST) — New York
Mon – Fri | 3:00 PM – 11:00 PM (CET) — Dresden

Email: support@etern.store
We aim to respond to all inquiries within 24 hours.

Business Address:
Etern Store
57 West Lane
Middlesbrough, TS5 4DL
United Kingdom

Please note: This is an administrative address only and is not open to the public. We do not accept physical mail or product returns at this location. For all support needs, please reach out to us via email.